Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to ZS Mart.Online. The terms “we”, “us” and “our” refer to ZS Mart.Online. ZS Mart.Online operates this store and website, including all related information, content, features, tools, products and services provided to you, the customer, in order to provide you with a convenient shopping experience (the “Services”).
By visiting, browsing, or using our website and Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service, please do not use or access our website or Services.
SECTION 1 - ACCESS AND ACCOUNT
You may browse and use our website without creating an account unless an account is required for a particular feature or service.
If you create an account, you are responsible for providing accurate information and keeping your account information secure. You are responsible for all activity associated with your account.
You must not use our website for any unlawful, fraudulent, or unauthorized purpose.
SECTION 2 - PRODUCTS AND SERVICES
We make reasonable efforts to display product information, descriptions, images, prices, and availability as accurately as possible. However, product appearance, colors, packaging, and other details may vary.
We reserve the right to modify product information, prices, availability, or discontinue products at any time without prior notice.
SECTION 3 - ORDERS AND PAYMENT
When you place an order, you agree to provide accurate and complete information required to process and deliver your order.
We reserve the right to refuse, cancel, or limit any order where appropriate, including in cases of incorrect information, suspected fraud, product availability issues, or other circumstances that may prevent us from fulfilling the order.
For Cash on Delivery orders, customers may be contacted to confirm their order before shipment.
SECTION 4 - PRICING
All product prices displayed on our website are subject to change without prior notice.
Any applicable shipping charges, taxes, or other charges will be displayed during the checkout process where applicable.
SECTION 5 - SHIPPING AND DELIVERY
We will make reasonable efforts to process and deliver orders within the estimated delivery timeframe shown on our website or communicated to you.
Delivery times may vary depending on location, courier availability, weather, public holidays, and other circumstances outside our reasonable control.
Customers are responsible for providing a correct and complete delivery address and contact information.
SECTION 6 - RETURNS AND REFUNDS
Our return and refund conditions are described in our Return and Refund Policy.
Before returning any product, customers must contact us and receive return instructions or authorization where required.
Products returned without following the applicable return instructions may not be accepted.
SECTION 7 - CANCELLATION
If you wish to cancel an order, please contact us as soon as possible.
An order may not be cancellable after it has been processed or shipped.
Any applicable cancellation or refund will be handled according to our Return and Refund Policy.
SECTION 8 - INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, product information, designs, and other materials, is owned by or licensed to ZS Mart.Online unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without our prior written permission.
SECTION 9 - PROHIBITED USES
You may not use our website or Services:
- For any unlawful or fraudulent purpose.
- To violate any applicable laws or regulations.
- To interfere with the security or operation of our website.
- To attempt to gain unauthorized access to our systems or accounts.
- To collect or misuse personal information belonging to other users.
- To upload or transmit harmful code, viruses, or other malicious material.
SECTION 10 - THIRD-PARTY SERVICES
Our store may use third-party services, applications, payment providers, shipping providers, or other service providers to help operate the store and provide Services to customers.
Third-party services may have their own terms and privacy policies. We are not responsible for the policies or practices of third-party services that are outside our control.
SECTION 11 - ACCURACY OF INFORMATION
We do our best to keep information on our website accurate and up to date. However, information may occasionally contain errors, omissions, or inaccuracies.
We reserve the right to correct errors, update information, and change or cancel orders affected by incorrect information where appropriate.
SECTION 12 - DISCLAIMER
To the extent permitted by applicable law, ZS Mart.Online provides the website and Services on an “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or completely error-free.
SECTION 13 - LIMITATION OF LIABILITY
To the extent permitted by applicable law, ZS Mart.Online will not be responsible for losses or damages arising from circumstances outside our reasonable control or from the use of third-party services.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
SECTION 14 - CHANGES TO THESE TERMS
We may update or modify these Terms of Service from time to time.
Any updated version will be posted on this page with the updated terms. Your continued use of our website after changes are posted means that you acknowledge the updated Terms of Service.
SECTION 15 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Business Name: ZS Mart.Online
Email: saheefdogar1@gmail.com
Business Address: Sheikhupura, Pakistan
Phone: 03134514371
We aim to respond to customer inquiries as soon as possible.